For residents of Metro Manila, the standard delivery time is 2 to 3 working days. For anyone outside Metro Manila, the standard delivery time is at 5 to 7 working days.
Yes, only specific shipping address as you check out.
Orders through phone are currently unavailable. However, you can contact us through Messenger, Concept Specialist Incorporated (@conceptspecialistincph). Our social media managers will be happy to assist you with your order.
Yes, you can verify the number of items ordered through the cart.
Yes, semi-professional and commercial coffee machine items are not available for delivery (e.g. Sanremo, Eversys).
No. In such cases, an authorization letter is required. The consignee must also specify in the checkout details that another person will receive the item.
The maximum allowable amount is Php 35,000
Items not yet in transit can be canceled. However, if the items are already in transit, they can no longer be canceled.
Kindly see refund and return policy here.
Live demos are only available to residents within Metro Manila. For anyone outside Metro Manila, we can demonstrate via phone call or video call.